General Manager
About the Role
General Managers oversee and direct all functions across a business including sales and marketing, operations, HR, Finance and Systems. They refine and execute the organisations strategic plan, while ensuring successful operational management. General Managers are seen as a trusted advisor to senior executives, and require exceptional people skills to lead and develop teams. They identify and develop business opportunities to drive profitability, consistently ensuring service delivery meets and exceeds client requirements. General Managers provide direction to improve systems and processes, identifying and managing potential risks. They analyse profitability and other data to drive strategic financial decisions for the business.
Key Industries for employment opportunities are extremely broad ranging from Retail, Marketing & Digital, Hospitality, Government, Banking, Facilities Management, Medical & Healthcare.
Salary Expectation: $204,000 – $500,000
Qualifications, Training, Licenses
Tertiary qualifications along with extensive management and industry experience is generally needed to work as a General Manager.
Knowledge & Capabilities
Strong commercial and financial acumen, with a focus on delivering outcomes.
Strategic mindset, driven to grow both new and existing customer base.
An exceptional leader with proven experience in building and empowering high performing teams.
Ability to handle complex decisions with competing variables.
Experience in the performance management of staff.
Experience overseeing and preparing reports, budgets and forecasts to upper management.
Communicate effectively with strong interpersonal skills and being an active listener.
World Capabilities
Customer Centric
Change Engager
Artful Communicator
Collaborative Connector
Pathway - Formal
Bachelor degree in Business Administration, or a related field.
Organisational Experience with managing people and processes.
